Integrating AI Chatbots in ESL and CFL Instruction: Revolutionizing Language Learning with Artificial Intelligence
DOI:
https://doi.org/10.62486/latia202423Keywords:
AI chatbots, language acquisition, personalized learning, immediate feedback, conversational practice, educational technologyAbstract
The integration of artificial intelligence (AI) in language teaching has emerged as a transformative approach, particularly in the realms of English as a Second Language (ESL) and Chinese as a Foreign Language (CFL). This article explores the potential of AI chatbots as effective tools for enhancing language acquisition. By examining the current landscape of AI in language education, we identify the unique benefits that chatbots bring to the learning process, including personalized interaction, immediate feedback, and continuous engagement. The article delves into the design and implementation of AI chatbot systems tailored for ESL and CFL contexts, highlighting their role in vocabulary development, grammar practice, and conversational skills. Furthermore, it addresses the challenges and limitations of using chatbots in language teaching, proposing strategies for overcoming these obstacles. Through case studies and empirical data, the article demonstrates how AI chatbots can be harnessed to create a dynamic and interactive learning environment that caters to the diverse needs of language learners. Ultimately, this work advocates for the thoughtful integration of AI chatbots to complement traditional teaching methods, thereby paving the way for more effective and accessible language education
References
Edmett A, Ichaporia N, Crompton H, Crichton R. Artificial intelligence and English language teaching: preparing for the future. British Council; 2023. https://doi.org/10.57884/78ea-3c69
Huang W, Hew KF, Fryer LK. Chatbots for language learning—are they really useful? A systematic review of chatbot‐supported language learning. J Comput Assist Learn. 2022;38(1):237-57. Available from: https://doi.org/10.1111/jcal.12628 DOI: https://doi.org/10.1111/jcal.12610
Lan YJ, Chung FL, Chang M. A pilot study of preservice teachers accepting and using chatbots to enhance CFL education. In: International Conference on Innovative Technologies and Learning; 2023 Aug; Cham: Springer Nature Switzerland. p. 260-7. Available from: https://doi.org/10.1007/978-3-031-20443-9_30 DOI: https://doi.org/10.1007/978-3-031-40113-8_25
Khan A, Ghani M. Impact of artificial intelligence writing tools on the academic writing skills of ESL learners: A study conducted at graduate level in Pakistan. Pak J Soc Educ Lang. 2024;10(2):228-33. Available from: https://pjsel.jehanf.com/index.php/journal/article/view/1398
Fitria TN. Artificial intelligence (AI) technology in OpenAI ChatGPT application: A review of ChatGPT in writing English essay. ELT Forum: J Engl Lang Teach. 2023 Mar;12(1):44-58. Available from: https://doi.org/10.15294/elt.v12i1.64069 DOI: https://doi.org/10.15294/elt.v12i1.64069
Zhai C, Wibowo S. A systematic review on artificial intelligence dialogue systems for enhancing English as foreign language students’ interactional competence in the university. Comput Educ Artif Intell. 2023;4:100134. Available from: https://doi.org/10.1016/j.caeai.2023.100134 DOI: https://doi.org/10.1016/j.caeai.2023.100134
Goh TJ, Chong LY, Chong SC, Goh PY. A campus-based chatbot system using natural language processing and neural network. J Informatics Web Eng. 2024;3(1):96-116. Available from: https://doi.org/10.33093/jiwe DOI: https://doi.org/10.33093/jiwe.2024.3.1.7
Yin J, Goh TT, Hu Y. Interactions with educational chatbots: the impact of induced emotions and students’ learning motivation. Int J Educ Technol High Educ. 2024;21(1):47. Available from: https://doi.org/10.1186/s41239-024-00312-9 DOI: https://doi.org/10.1186/s41239-024-00480-3
Mageira K, Pittou D, Papasalouros A, Kotis K, Zangogianni P, Daradoumis A. Educational AI chatbots for content and language integrated learning. Appl Sci. 2022;12(7):3239. Available from: https://doi.org/10.3390/app12073239 DOI: https://doi.org/10.3390/app12073239
Huang X, Zou D, Cheng G, Chen X, Xie H. Trends, research issues and applications of artificial intelligence in language education. Educ Technol Soc. 2023;26(1):112-31. Available from: https://doi.org/10.1007/s11528-023-00766-6
Belda-Medina J, Calvo-Ferrer JR. Using chatbots as AI conversational partners in language learning. Appl Sci. 2022;12(17):8427. Available from: https://doi.org/10.3390/app12178427 DOI: https://doi.org/10.3390/app12178427
Petrović J, Jovanović M. The role of chatbots in foreign language learning: the present situation and the future outlook. In: Artificial intelligence: Theory and applications. 2021. P. 313-30. Available from: https://doi.org/10.1007/978-3-030-65982-1_23 DOI: https://doi.org/10.1007/978-3-030-72711-6_17
Al-Obaydi LH, Pikhart M, Klimova B. ChatGPT and the general concepts of education: can artificial intelligence-driven chatbots support the process of language learning? Int J Emerg Technol Learn. 2023;18(21):39-50. Available from: https://doi.org/10.3991/ijet.v18i21.39236 DOI: https://doi.org/10.3991/ijet.v18i21.42593
Ruan S, Jiang L, Xu Q, Liu Z, Davis GM, Brunskill E, Landay JA. Englishbot: An AI-powered conversational system for second language learning. In: Proceedings of the 26th International Conference on Intelligent User Interfaces; 2021 Apr; College Station, TX, USA. P. 434-44. Available from: https://doi.org/10.1145/3397481.3450666 DOI: https://doi.org/10.1145/3397481.3450648
Hew KF, Huang W, Du J, Jia C. Using chatbots to support student goal setting and social presence in fully online activities: learner engagement and perceptions. J Comput High Educ. 2023;35(1):40-68. Available from: https://doi.org/10.1007/s12528-022-09338-x DOI: https://doi.org/10.1007/s12528-022-09338-x
Kaiss W, Mansouri K, Poirier F. Effectiveness of an adaptive learning chatbot on students’ learning outcomes based on learning styles. Int J Emerg Technol Learn. 2023;18(13). Available from: https://doi.org/10.3991/ijet.v18i13.33935 DOI: https://doi.org/10.3991/ijet.v18i13.39329
Lin CC, Huang AY, Yang SJ. A review of AI-driven conversational chatbots implementation methodologies and challenges (1999–2022). Sustainability. 2023;15(5):4012. Available from: https://doi.org/10.3390/su15054012 DOI: https://doi.org/10.3390/su15054012
Kasinathan V, Mustapha A, Bin CK. A customizable multilingual chatbot system for customer support. Ann Emerg Technol Comput. 2021;5(5):51-9. Available from: http://index.j-ets.net/Published/26_1/ETS_26_1_09.pdf DOI: https://doi.org/10.33166/AETiC.2021.05.006
Shi N, Zeng Q, Lee R. Language chatbot–the design and implementation of English language transfer learning agent apps. In: 2020 IEEE 3rd International Conference on Automation, Electronics and Electrical Engineering (AUTEEE); 2020 Nov; [Location]. P. 403-7. Available from: https://doi.org/10.1109/AUTEEE50714.2020.9331625 DOI: https://doi.org/10.1109/AUTEEE50969.2020.9315567
Chen MRA, Lin YH. AI chatbot-supported grammar tense learning on EFL students learning effectiveness. In: INTED2023 Proceedings; 2023 Mar 6-8; Valencia, Spain. P. 1207-16. Available from: https://doi.org/10.21125/inted.2023.1134 DOI: https://doi.org/10.21125/inted.2023.0353
McTear M. Conversational AI: dialogue systems, conversational agents, and chatbots. Springer Nature; 2022. Available from: https://doi.org/10.1007/978-3-030-92838-0 DOI: https://doi.org/10.1007/978-3-031-02176-3
Shoukat S, Mamoon R, Arif MF. Enhancing language proficiency through TPACK model and AI applications: a study on effective integration strategies in English language instruction. Pak Lang Humanit Rev. 2024;8(2):540-54. Available from: https://pssri.org.pk/PLHR DOI: https://doi.org/10.47205/plhr.2024(8-II)47
Liu S, Da J. Technology in Chinese language teaching. In: The Palgrave Handbook of Chinese Language Studies. Palgrave Macmillan; 2020. P. 1-41. Available from: https://doi.org/10.1007/978-981-13-6844-8_1-1 DOI: https://doi.org/10.1007/978-981-13-6844-8_3-1
Mazumder S, Liu B. Lifelong and continual learning dialogue systems. Springer; 2024. Available from: https://doi.org/10.1007/978-3-031-15730-8 DOI: https://doi.org/10.1007/978-3-031-48189-5
Li N, Zhang L. Predicting Chinese language learners’ ChatGPT acceptance in oral language practices: the role of learning motivation and willingness to communicate. J Technol Chinese Lang Teach. 2024;15(1). http://www.tclt.us/journal/2024v15n1/lizhanglauliang.pdf
Chuah KM, Kabilan M. Teachers’ views on the use of chatbots to support English language teaching in a mobile environment. Int J Emerg Technol Learn. 2021;16(20):223-37. Available from: https://doi.org/10.3991/ijet.v16i20.20983 DOI: https://doi.org/10.3991/ijet.v16i20.24917
Ait Baha T, El Hajji M, Es-Saady Y, Fadili H. The impact of educational chatbot on student learning experience. Educ Inf Technol. 2024;29(8):10153-76. Available from: https://doi.org/10.1007/s10639-023-12166-w DOI: https://doi.org/10.1007/s10639-023-12166-w
Jeon J. Exploring AI chatbot affordances in the EFL classroom: young learners’ experiences and perspectives. Comput Assist Lang Learn. 2024;37(1-2):1-26. Available from: https://doi.org/10.1080/09588221.2021.2021241 DOI: https://doi.org/10.1080/09588221.2021.2021241
Wang H. The design and evaluation of intelligent computer-assisted language learning tools for beginner learners of Mandarin Chinese [Doctoral dissertation]. Trinity College, Dublin; 2024. Available from: https://arxiv.org/ftp/arxiv/papers/2305/2305.11897.pdf
Lidén A, Nilros K. Perceived benefits and limitations of chatbots in higher education. [Bachelor’s thesis]. Department of Informatics; 2020. Available from: https://www.diva-portal.org/smash/get/diva2:1442044/FULLTEXT01.pdf
Klímová B, Ibna Seraj PM. The use of chatbots in university EFL settings: research trends and pedagogical implications. Front Psychol. 2023;14:1131506. Available from: https://doi.org/10.3389/fpsyg.2023.1131506 DOI: https://doi.org/10.3389/fpsyg.2023.1131506
Annamalai N, Ab Rashid R, Hashmi UM, Mohamed M, Alqaryouti MH, Sadeq AE. Using chatbots for English language learning in higher education. Comput Educ Artif Intell. 2023;5:100153. Available from: https://doi.org/10.1016/j.caeai.2023.100153 DOI: https://doi.org/10.1016/j.caeai.2023.100153
Rane N. Chatbot-enhanced teaching and learning: implementation strategies, challenges, and the role of ChatGPT in education. 2023 Jul 21. Available from: https://www.digitallearninginstitute.com/blog/the-impact-of-chat-gpt-on-education DOI: https://doi.org/10.2139/ssrn.4603204
Aleedy M, Atwell E, Meshoul S. Using AI chatbots in education: recent advances, challenges, and use cases. In: Artificial Intelligence and Sustainable Computing: Proceedings of ICSISCET 2021. 2022. P. 661-75. Available from: https://link.springer.com/chapter/10.1007/978-3-030-80286-4_54 DOI: https://doi.org/10.1007/978-981-19-1653-3_50
Durall Gazulla E, Martins L, Fernández-Ferrer M. Designing learning technology collaboratively: analysis of a chatbot co-design. Educ Inf Technol. 2023;28(1):109-34. Available from: https://doi.org/10.1007/s10639-022-11162-w DOI: https://doi.org/10.1007/s10639-022-11162-w
Villegas-Ch W, Arias-Navarrete A, Palacios-Pacheco X. Proposal of an architecture for the integration of a chatbot with artificial intelligence in a smart campus for the improvement of learning. Sustainability. 2020;12(4):1500. Available from: https://doi.org/10.3390/su12041500 DOI: https://doi.org/10.3390/su12041500
Dhandayuthapani VB. A proposed cognitive framework model for a student support chatbot in a higher education institution. Int J Adv Networking Appl. 2022;14(2):5390-5. Available from: https://www.i-scholar.in/index.php/IJANA/article/view/203285 DOI: https://doi.org/10.35444/IJANA.2022.14210
Hsu TC, Huang HL, Hwang GJ, Chen MS. Effects of incorporating an expert decision-making mechanism into chatbots on students’ achievement, enjoyment, and anxiety. Educ Technol Soc. 2023;26(1):218-31. Available from: https://doi.org/10.1007/s10639-022-10870-4.
Published
Issue
Section
License
Copyright (c) 2023 Osmel Bell Águila (Author)
This work is licensed under a Creative Commons Attribution 4.0 International License.
The article is distributed under the Creative Commons Attribution 4.0 License. Unless otherwise stated, associated published material is distributed under the same licence.
